hotjili Privacy Policy

Last updated: January 2025  •  Applies to all registered members and visitors in the Philippines

Overview and Scope

This Privacy Policy describes how hotjili collects, uses, stores, and protects the personal information of users who access the hotjili platform, including through the website, mobile browser, and any downloaded application. It applies to all registered members and visitors based in the Philippines.

By registering an account or continuing to use the platform, you acknowledge that you have read this policy and understand how your data is handled. If you do not agree with any part of this policy, you should discontinue use of the platform and contact our support team to request account closure.

hotjili is committed to handling personal data responsibly and in a manner consistent with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). We collect only what is necessary for platform operations and do not sell personal data to third parties for marketing purposes.

What Data We Collect

hotjili collects several categories of information depending on how you interact with the platform:

Account Information

  • Full name and date of birth (required for identity verification and age compliance).
  • Email address and contact number used during registration.
  • Username and encrypted password credentials.
  • Government-issued ID details where required for KYC (Know Your Customer) verification.

Payment and Transaction Data

  • Philippine Peso (PHP) deposit and withdrawal transaction records.
  • E-wallet identifiers or bank account references used for PHP transfers — we do not store full card numbers.
  • Transaction timestamps, amounts, and status logs for account reconciliation.

Device and Usage Data

  • IP address, device type, operating system, and browser or app version.
  • Pages visited, features accessed, session duration, and in-platform navigation patterns.
  • Connection type (mobile data, Wi-Fi) and approximate geographic location based on IP.

Cookies and Tracking

  • Session cookies required for account authentication and platform functionality.
  • Preference cookies that remember display settings between sessions.
  • Analytics data used to monitor platform performance and identify technical issues.

We do not collect information from social media profiles, and we do not run third-party advertising trackers on the platform.

How We Use Your Data

hotjili uses the information we collect for the following purposes:

  • Account management: Creating and maintaining your member account, verifying your identity, and processing login authentication.
  • Payment processing: Facilitating PHP deposits and withdrawals, verifying transaction legitimacy, and maintaining accurate financial records.
  • Platform operation: Delivering the sportsbook, slot online, and live casino services you have accessed, and maintaining platform stability.
  • Security and fraud prevention: Detecting suspicious activity, investigating potential account misuse, and protecting both members and the platform from unauthorized access.
  • Regulatory compliance: Meeting obligations under Philippine law, including identity verification requirements and transaction reporting where legally required.
  • Customer support: Responding to member inquiries, resolving account issues, and maintaining records of support interactions.
  • Platform improvement: Analyzing usage patterns to identify technical problems and improve the overall member experience.

We do not use your data for unsolicited marketing campaigns sent to third parties, and we do not build advertising profiles on members for sale to external companies.

Data Storage, Security, and Third Parties

Personal data collected by hotjili is stored on secured servers with access controls in place to limit exposure to unauthorized personnel. Passwords are stored in encrypted form and are not accessible to support staff. Payment-related data is handled through secured transaction channels and is not stored in plain text.

hotjili implements standard technical safeguards including encrypted connections (HTTPS), session management controls, and regular security reviews. While we take reasonable precautions, no online system can guarantee absolute security. Members are encouraged to use strong, unique passwords and to log out of their accounts when using shared devices.

Third-Party Service Providers

hotjili may share limited data with trusted service providers who assist in operating the platform. These include payment processing partners who handle PHP transaction flows, identity verification services used for KYC compliance, and technical infrastructure providers. All third-party partners are required to handle data securely and only for the purposes we specify. We do not sell, rent, or trade personal data to advertisers or unrelated third parties.

Where required by Philippine law or a valid legal order, hotjili may disclose account information to regulatory authorities or law enforcement agencies. We will notify affected members where permitted by law before complying with such requests.

Your Rights, Minor Protection, and Policy Updates

As a registered member of hotjili, you have the following rights regarding your personal data:

  • Access: You may request a summary of the personal data hotjili holds about your account.
  • Correction: You may request corrections to inaccurate or outdated information in your account profile.
  • Deletion: You may request deletion of your account and associated personal data, subject to any legal retention obligations and completion of pending transactions.
  • Restriction: You may request that processing of your data be limited in certain circumstances, such as while a correction request is being reviewed.
  • Portability: Where technically feasible, you may request a copy of your account data in a structured format.

To exercise any of these rights, contact our support team through your member account or at [email protected]. We will respond to verified requests within a reasonable timeframe consistent with applicable law.

Protection of Minors

hotjili does not knowingly collect personal data from individuals under 18 years of age. The platform is strictly intended for adults. If we become aware that a minor has registered an account or provided personal data, that account will be suspended immediately and the data will be removed in accordance with our account closure procedures. If you believe a minor has accessed the platform, please contact our support team promptly.

Updates to This Policy

hotjili may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When material changes are made, we will notify registered members through the platform. The date at the top of this page indicates when the policy was last revised. Continued use of the platform after notification of changes constitutes acceptance of the updated policy. For questions about your data or this policy, visit our FAQ page or contact the support team directly through your member account.

Questions About Your Data?

If you have questions about how hotjili handles your personal information, check the FAQ for quick answers or log in to contact our support team directly.

Visit FAQ Login to Your Account